Guitar amp and audio servicing frequently asked questions

Call, email, or use our contact form with the make, model, fault description, and deadlines. We will confirm availability and provide an estimated intake date.

We charge a fair bench fee to assess faults, which is credited against approved repairs. You receive a clear estimate before any work proceeds.

Typical turnarounds are 3-7 working days depending on parts and complexity. Rush service is available by request for show-critical gear.

Yes. Completed repairs include a 90-day warranty on parts and labour, covering the work we performed under normal use.

Yes. We stock trusted components and can order matched valves and manufacturer-approved parts when required.

Our goal is to preserve your tone. We fix root causes and bias correctly so feel and dynamics remain intact.

Yes. We repair pedals, perform true-bypass and power mods, and build quiet, reliable pedalboards.

Yes. We service power amps, active speakers, signal processors, and analogue or digital mixing desks.

On-island collection or courier return can be arranged for a fee. Please ask when booking.

Use original packaging where possible, with firm foam around corners. Secure valves, remove loose accessories, and include a fault description and your contact details.